Shipping and Returns | Hang Nail Products Supply

Shipping Policy

We are committed to delivering high-quality nail products, professional nail supply, and premium gel nail products quickly and safely to our customers.

Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order ships, you will receive a confirmation email with tracking information.

Shipping Methods & Delivery Time
We offer standard and expedited shipping options for domestic and international orders. Estimated delivery times vary by location and shipping method selected at checkout.

  • Standard Shipping: 5–10 business days

  • Expedited Shipping: 2–5 business days

Delivery times are estimates and may be affected by carrier delays, weather, or customs processing.

Shipping Costs
Shipping fees are calculated at checkout based on order weight, destination, and selected shipping method.

International Shipping
We ship select nail products and nail supply items internationally. Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Returns & Exchanges Policy

Your satisfaction is important to us. If you are not fully satisfied with your purchase of nail products, nail supply, or gel nail products, please review our return guidelines below.

Return Eligibility

  • Returns must be requested within 14 days of delivery

  • Items must be unused, unopened, and in original packaging

  • Proof of purchase is required

For hygiene and safety reasons, opened or used gel nail products and nail supply items cannot be returned unless the item arrives damaged or defective.

Non-Returnable Items

  • Opened gel nail products

  • Used nail products or tools

  • Clearance or final sale items

  • Gift cards

Damaged or Defective Items
If your nail products arrive damaged or defective, please contact us within 48 hours of delivery with photos of the issue. We will gladly offer a replacement or refund.

Refunds

Once your return is received and inspected, we will notify you of the approval status. Approved refunds will be issued to your original payment method within 5–10 business days.

Shipping costs are non-refundable unless the return is due to our error.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same nail product or gel nail product, please contact our customer support team.

Contact Us

For questions about shipping, returns, or any nail supply orders, please contact our customer support team. We are happy to help ensure you have the best experience with our nail products.